Over the last several years, VoIP (Voice over IP) phone systems have gained significant across-the-board acceptance since they allow employees to work from anywhere, seamlessly. While in 2019, many companies could still function fairly well on a traditional phone system, the sudden move to remote work-from-home structures changed things overnight. Those still using conventional phone systems are likely experiencing reduced productivity, even if they don’t realize it. VoIP (Voice over IP) systems save money while providing additional functionality, specifically the ability to make or receive calls on any device, access voicemail, and also enjoy video conferencing with less infrastructure. If you are still trying to decide if your SMB should switch to VoIP, keep reading.

VoIP phone provider Sarasota

Those still using conventional phone systems are likely experiencing reduced productivity, even if they don’t realize it. VoIP (Voice over IP) systems save money while providing additional functionality, specifically the ability to make or receive calls on any device, access voicemail, and also enjoy video conferencing with less infrastructure. If you are still trying to decide if the move to VoIP is for you, keep reading.

Consider a Switch to VoIP

  1. Significant reduction in cost: Traditional PBX phone lines phone line operate on a packet-switched telephone network, and users may still be paying for every minute they spend on the phone. VoIP leverages the current broadband capability when connected to a VoIP phone system, routing calls over the Internet and the existing data network.
  2. Teleconferences between multiple parties: VoIP easily enables teleconferencing with a large team as more calls can be handled on one access line.
  3. Improve queue automation for customers: Clients experiencing extended hold times is bad for customer service, but VoIP can help. The system can set up an automated attendant, use voice recognition to manage call queues, and handle call routing. While these applications were once expensive for small companies, they are much more accessible utilizing VoIP.
  4. Remote access to the office network: If the organization manages an intranet or extranet, employees can work seamlessly from any remote location – accessing company voice and data services with a basic Internet connection. A VoIP management dashboard can also help to access voicemails, initiate calls and make changes to your call routing configuration.
  5. More affordable hardware: With the only investment being VoIP phones, the solution eliminates the need for on-site hardware, and there is no longer any requirement for elaborate routing of additional copper lines. Installing VoIP for a business with internet access is easy and affordable.
  6. Flexible configuration for your network: VoIP eliminates traditional phone system complexity, instead providing an agile infrastructure that can support various types of communication. VoIP is can be run on ATM, SONET, and Ethernet as well as wireless networks such as IP Wi-Fi.
  7. More efficient bandwidth usage: Were you aware that 50% of a voice conversation is silence? VoIP efficiently transmits data during “empty” moments, maximizing the bandwidth in the communication channel.

You may be tentative about making the move off of your tried and true PBX system because you don’t want to disrupt your company’s workflow and create downtime. The good news is that you won’t have to – the transition is easy for any SMB that already pays for broadband Internet services (and who doesn’t?) Typically the upgrade requires less than a day to complete if the installation is taking place onsite.

Alliance IT managed services host VoIP telephone service, meaning that our team will host and maintain the needed equipment for call routing, rather than your IT staff doing the work. With a hosted system, you can reduce your voice system capital expenditures and also erase the requirement of managing on-site PBX equipment. Services permit the users to receive and handle calls with productivity and efficiency, as well as manage voicemail, personalize call-routing options, and customize hosted phone systems. Because managed services are designed to be scalable and provide economies of scale, your company only pays for those resources you need for your company.

Are you ready to learn more about a switch to VoIP? Call Alliance IT today.