The coronavirus pandemic has caused chaos that no one saw coming. From the upheaval in the economy to a rapidly changing social landscape, there are few areas of our life that the virus has not affected. But in every crisis, people and companies rise to the top. The most strategic managers are the ones meeting challenges head-on and innovating to tackle the changes.
Even before COVID-19, business was being forced to continually innovate due to the large scale internet retailers and service companies continuing to dominate the digital marketplace. Businesses of all sizes were learning to integrate machine learning, location services, and speech recognition into their customer service capabilities in order to simply keep up.
According to an article in Computerworld, digitization has created 90% of the world’s data since 2016. And it appears that COVID-19 is actually accelerating the growth, due to rapid increases in remote employees and video-based content. There is an urgency for more agile adaptation, which is disrupting the traditional business growth model.
The New Competitive Landscape
As we look towards the new normal in business, data centers and networks behind the scenes require new levels of expertise, technology and capability. The network infrastructure powers the essential applications and services to keep the economy going, and the population connected.
Data centers have always been essential, and were designated as such when the COVID pandemic shutdowns first began. It is easy to see why, as virtually every operation relies on their data center, what with online presence and real-time commerce. The most proactive data centers and businesses became evident quickly, as they were able to ramp up to the new online needs quickly. As customers demand continued quality in their client experience, businesses who want to stay ahead of the pack are forced to innovate to keep their data accessible via any network, available
real-time, and personalized for their individual experience.
Long after COVID lockdowns are a memory, those data centers who ensure a quality customer experience will play an even greater role in our economy go-forward. Organizations will look for data center professionals that can help to secure exceptional service regardless of location, as well as ongoing quality in the face of challenges.
Managed Services Models
If you are looking for ways to not only weather the COVID challenges but to grow your business into the future, a managed services provider can be an important ally. Managed services firms give you a flexible way to grow your business rapidly, by adding the technology and personnel you need via shared professional resources. Companies which may not have the resources or bandwidth to quickly respond to crisis can rely on outsourcing to ramp up their operations easily and professionally.
While Alliance IT has been helping companies through the COVID-19 challenges, we also will be here to help you in the months and years ahead. Whether you need consulting, additional server capacity, professional cyber security protection, or advanced telecommunication capability – call us today.
