Does the Call Center Have a Future?
AI has added functionality which may eliminate humans in large part. Does this mean that the call center as we know it is going to disappear?
13
03, 2020
24
02, 2020
How Blockchain Technology Will Affect You
Blockchain technology decentralizes the traditional system and maximizes transparency by making it technologically impossible to alter or hide transactions.
17
02, 2020
Time to Re-Evaluate your Business Continuity Plan
Your business continuity plan should be considered a living document, in need of regularly scheduled attention and updating.
7
02, 2020
Do You Need a Server Upgrade?
Justifying an upgrade of equipment can be difficult. But aging technology can be inefficient, insecure, or slow, necessitating a server upgrade..
31
01, 2020
Have You Tried these Top Apps?
These are the popular top apps everyone is downloading on both Android and iPhone in 2020. have you tried them for yourse
24
01, 2020
Which Business Sectors are Most in Need of Cyber Security?
No matter a company's size, the risk of a security breach is real. However, there are business sectors that attract the attention of cyber criminals more than others.
3
01, 2020
Cyber Security Threats We are Watching in 2020
In 2020, the cyber security threats will be more sophisticated, the data more sensitive, and available cybersecurity professionals harder to find.
9
12, 2019
Windows 365 and Microsoft 10 Enterprise
Microsoft continues to upgrade and update their software suite to provide more functionality, effectively integrated into apps and programs in order to ensure a streamlined experience. Microsoft 365 ensures that workers can get all of their work done, from wherever they are, and across a wide range of devices. In fact, you will be hard [...]
30
11, 2019
Establishing a Security Operations Center
A security operations center (SOC) is a centralized department that oversees organizational security issues, both from a business and technical viewpoint.
18
11, 2019
2020 Technology Trends
The latest 2020 technology trends include virtual reality, artificial intelligence and the proliferation of the internet of things.