Alliance IT Blog
Implementing a Work-From-Home Strategy
Setting up a work-from-home strategy will help companies to weather the current crisis, but may help long-term with decreases in overhead.
Data Processing and Apache Spark
Processing and analyzing data quickly and in a standardized format is important, and Apache Spark is doing its part to help.
How MSPs Protect Security
MSPs employ teams with deep experience and knowledge who can prioritize your specific needs and protect security more efficiently.
Does the Call Center Have a Future?
AI has added functionality which may eliminate humans in large part. Does this mean that the call center as we know it is going to disappear?
5 Strategies to Avoid a Customer Service Crisis
Today's competitive environment demands instant access to information and secure transactions. Not providing these can result in a customer service crisis.
Social Media Elevates Customer Engagement
Customer engagement is a crucial part of any business owner's success, and proper communication is key to managing the relationship.
Can You Trust Your Managed Services Provider?
You may have heard about managed services and wondered if the model would work well for you. But the prospect brings up a lot of questions. Can your company afford[...]
What is Cloud Economics?
It seems that each day brings us a new concept to learn in the IT world. If you are busy running your own organization and don't have time to keep[...]
How Blockchain Technology Will Affect You
Blockchain technology decentralizes the traditional system and maximizes transparency by making it technologically impossible to alter or hide transactions.
What is 5G All About?
5G technology will likely transform the way we drive (connected cars), the way we live (smart communities) and the way we work (the IoT),
Time to Re-Evaluate your Business Continuity Plan
Your business continuity plan should be considered a living document, in need of regularly scheduled attention and updating.
IT Improvements for a Competitive Edge
Budgets are tight and IT improvements may be low on the priority list. Here are some of the intangible reasons you want to stay on the technology curve.