4 Reasons to Utilize a Service Desk
Organizations often use the terms “help desk” and “service desk” interchangeably, but in reality, they play different roles.
Organizations often use the terms “help desk” and “service desk” interchangeably, but in reality, they play different roles.
As businesses open up again, we are learning just how dramatic an impact the lockdowns had on culture and the desire for work flexibility.
AI was gaining in significance and usefulness before the pandemic, but the events of 2020 have thrust this technology into the spotlight.
Companies need to measure service delivery and have recourse if commitments and promises aren’t met. That is done through the implementation of an SLA.
In 2020, tech trends went in a new direction in order to accommodate the social distancing and remote workplace challenges. Here's what is on deck for 2021.
For businesses dealing with closed doors, slower revenues and personnel safety concerns, the challenges often hit the pocketbook. Business owners are forced to find new sources of revenue and find themselves scrambling to find new ways to collaborate.
If your team is running on Windows 10 and you find it slowing down, try these easy tips to get your desktops working more efficiently.
Few people realize just how important effective communication really is for the success of a business - or how to acheive it.
Search engines drive virtually all business, as more and more consumers rely solely on the online marketplace for reviews, recommendations and products they need. Which search engine is dominating the industry these days? The Google Chrome web browser is far and away a consumer favorite, with 70% of the market share belonging to this popular [...]
Even the best presentation with the most insightful facts can be ruined by out-of-date presentation materials, clunky equipment and poor graphics.