Time to Re-Evaluate your Business Continuity Plan
Your business continuity plan should be considered a living document, in need of regularly scheduled attention and updating.
17
02, 2020
14
02, 2020
IT Improvements for a Competitive Edge
Budgets are tight and IT improvements may be low on the priority list. Here are some of the intangible reasons you want to stay on the technology curve.
18
11, 2019
2020 Technology Trends
The latest 2020 technology trends include virtual reality, artificial intelligence and the proliferation of the internet of things.
15
11, 2019
Why (and How) to Up Your Customer Service Game
The statistics are all there. Yet with all the evidence that your business will thrive (and routinely beat) your competition if you excel at customer service, most consumers are still finding this critical element to be lacking across the board. According to Salesforce.com, 85% of executives recognize improving customer service is the best way to [...]
1
11, 2019
Tips for Your CRM Implementation
In order to maximize your chances that the money you invest in your strategy is not wasted, we have assembled some company-wide CRM implementation tips.
29
10, 2019
Clarifying AI (Artificial Intelligence)
For most, AI (artificial imtelligence) and its implications remain a complicated mystery small organizations don't really understand. We can help.
9
09, 2019
The Social Media Dilemma
Social media is an integral part of everyone's life, but also of most business plans. How can you moderate between productivity and wasted time?
6
09, 2019
The Evolution of Customer Service
The evolution of customer service includes a faster, more integrated and more intuitive approach to interaction and recurring revenue.
1
07, 2019
Purchase Proven IT Solutions – Not Services
Anyone can offer you pre-packaged IT services, but your business deserves comprehensive IT solutions that can support your goals and budget.
3
05, 2019
Emerging Healthcare Technology Trends
In recent posts, we have discussed how advances in technology are affecting businesses in general as we continue through 2019. From AI to the IoT, technological advances are finding utilization across all spheres of our daily life. Healthcare technology trends look similar to those in the broader marketplace, with specific application to the medical field. Here [...]