As we have discussed in previous articles, cybercriminals are increasingly targeting SMBs. The main reason for this focus is that SMBs don't think they are an attractive target and typically do less to protect their data proactively. However, this mindset is not only obsolete, it can be perilous. Cybersecurity experts recommend that small to medium-sized [...]
The point at which outsourcing crosses the line into managed services is likely to be a bit blurry, even among IT professionals.
Important managed services offerings for 2021 include strategizing technology purchases, fighting cyber crime and updating licenses.
We point out the IT problems and challenges every small business faces - and explain how managed services can solve these problems.
This week, a major OVHcloud data center went up in flames, destroying the servers along with the feeling of security in cloud redundancy.
A real estate agency is an excellent example of an organization which requires constant uptime and network monitoring.
Financial institutions are not known for being agile. However, in 2021 it is becoming obvious that they need to evaluate their model.
IT spending is on the rise. According to a recent survey, 49% of IT managers are planning to spend more tech budget dollars this year.
A knowledgeable and responsive service desk will resolve incidents and service requests to keep things moving efficiently and smoothly.
Companies need to measure service delivery and have recourse if commitments and promises aren’t met. That is done through the implementation of an SLA.
