What is an SLA?
Companies need to measure service delivery and have recourse if commitments and promises aren’t met. That is done through the implementation of an SLA.
8
02, 2021
29
01, 2021
Why Managed Services are Hot in 2021
If you are an SMB strategizing for a more streamlined and cost-efficient process - 2021 may be the year you should seek out managed services to help.
18
01, 2021
Managed Services Prognosis 2021
The need to create customized software solutions and integrate databases from different applications has continued to increase through all the innovation.
30
11, 2020
Evolving Role of Managed Service Providers
The role of managed service providers has evolved along with a rapidly changing landscape; providing valuable IT services across a wide spectrum.
9
10, 2020
Exposing Outsourcing Myths
Exposing outsourcing myths is a good start to understanding how the managed services model can help your business move forward.
5
10, 2020
Returning to the Workplace Securely
In 2020, the IT team was forced to change their network's structure as the workplace shifted . As employees return to the office, different challenges arise.
5
10, 2020
Remote Workforce Concerns & Issues
We have discussed it before in this space. The rapid pace at which businesses were forced to transform from traditional offices to supporting a remote workforce forced fast solutions and workarounds. But as this situation has settled into a bit of normalcy, many businesses have decided to incorporate work-from-home flexibility into their overall strategy - [...]
28
09, 2020
Budgeting for Technology and Innovation
IT budgeting often becomes a catch-22, with companies requiring more technology and innovation to grow, but not being able to afford everything they need until that growth happens.
14
09, 2020
More Updates from Microsoft -September 2020
Microsoft is in a continual state of flux, upgrading and improving on their products and services. This applies not only to OS releases and new software products, but to updates and patches which are issued on a fairly regular basis. Over the last week, the company changed its delivery mechanism for updates to Windows 10, [...]
11
09, 2020
Tightening the Budget in the Wake of Coronavirus
For businesses dealing with closed doors, slower revenues and personnel safety concerns, the challenges often hit the pocketbook. Business owners are forced to find new sources of revenue and find themselves scrambling to find new ways to collaborate.