Social Media Elevates Customer Engagement
Customer engagement is a crucial part of any business owner's success, and proper communication is key to managing the relationship.
6
03, 2020
10
02, 2020
A Slow Website May Cost You Sales
A slow website has the potential to negatively impact your search engine ranking, your sales. and your revenue. It may be time for a tune-up.
15
11, 2019
Why (and How) to Up Your Customer Service Game
The statistics are all there. Yet with all the evidence that your business will thrive (and routinely beat) your competition if you excel at customer service, most consumers are still finding this critical element to be lacking across the board. According to Salesforce.com, 85% of executives recognize improving customer service is the best way to [...]
6
10, 2019
Tech Trends To Be On The Lookout For In 2020
Kevin Baylor with Alliance IT here. Just going to take a couple of minutes and spot off some trends I think we’re going to see in technology coming up here in 2020.
9
08, 2019
5G, Quantum Computing, And Other Technologies On The Horizon
You’ve probably heard about 5G, the next greatest high-speed wireless out there, 10 times faster than 4G. It’s not a myth. It’s not a legend. It is coming right there, you know. You’ve got gigabit Wi-Fi, getting up to 1.3-gigabyte speeds over the Wi-Fi.
29
07, 2019
Hidden Costs of Not Upgrading Your IT Infrastructure
You may think you are saving money by keeping your old IT Infrastructure, but there are many ways that your organization my be less efficient in doing so.
25
07, 2019
Seaside Chart #2 – The Year of The Upgrades
This year has become the year of upgrades and security. You know, with Windows 7 and Server 2008 expiring in January of 2020 and some of the new technologies on the front, there’s a lot of upgrades going on this year.
22
07, 2019
4 Questions to Ask When Choosing CRM Software
Customer relationship management (CRM) software analyzes customer data, allowing you to focus on retaining customers and driving sales growth.
8
07, 2019
How To Maximize Company Uptime
A company who experiences even a few hours of downtime of their computer systems is looking at real losses of customers, revenue and reputation.
26
04, 2019
Hiring a Managed Services Firm Gives Business a Competitive Edge
These days, businesses are looking to cut costs wherever possible. Running a more lean organization often translates to less overhead - but at what cost? In a competitive marketplace, businesses should be looking for ways to streamline where possible, without leaving their company vulnerable to threats, loss, or becoming technologically obsolete. Although contracting outside help [...]