A robust digital adoption strategy is necessary for digital transformation within your organization. Even if your IT team understands the tools and what the desired goal and end result are, the digital transformation won’t be successful if employees and users are not on board or don’t understand the plan of action. That’s why it is essential to take the required steps to guarantee that your team uses innovative tools to their greatest potential. If you are concerned about generating the needed amount of buy-in and proficiency for the new tools, we’ve got some potential strategies to enhance your digital transformation success.
4 Ways to Facilitate Your Digital Transformation Plan
- Find a Champion: Solution advocates are employees who are not resistant to change – in fact, transformation and innovation excite them. Teach them to use the new tools effectively, and allow them to lead the charge as to educating and invigorating their peers. Employees may be more open to learning new technologies from their colleagues and can represent a tangible resource in the trenches. Not only can they teach the fundamentals, but they can also spread the enthusiasm needed for large-scale adoption.
- Identify and Neutralize Resistance to Change: Change of any kind typically inspires resistance, so companies need to create an atmosphere of enthusiasm, innovation, and adaptability. Management can do a lot to help employees to better understand why the change is necessary and the benefit it will provide. A good strategy is to remind the team of why the change is being implemented. If employees are reminded that the old system caused a lot of frustration because it froze continually – and showed how the new solution would help – they will more likely accept the change. Be sure to ask for and consider feedback, as involving employees in the process will build ownership and morale.
- Prioritize Training and Support: Training is critical for a successful digital transformation strategy, and management should consider providing various formats of training materials, such as videos, articles, and PDF guides. Not every employee has the same technical experience, and they will interact with the new tool differently. As people learn differently, many formats are preferable – as well as advocates and cheerleader employees. Consider scheduling quarterly training sessions or distributing a newsletter that will keep up your team up to speed with updates, improvements, lessons learned, and more.
- Monitor Progress and Incentivize: Tracking and sharing your team’s progress with the new tools can be an effective incentive to increase adoption and motivation. Allow your employees to see the impact of their contribution on your company’s KPIs (key performance indicators), such as how productivity and sales are improving. If you have tangible numbers, share them! Adding some friendly competition can make the whole process a bit more fun. If one team is lagging in their adoption of your digital transformation, associating rewards and competitions can light the fire under them that you need. Everybody loves to work towards a win.
Every company is different, and its plan for digital transformation will be just as unique. With these strategies in mind, organizations should be able to establish an adoption plan that works specifically for the needs of staff.
If your company needs help deciding which digital tools are best for your success and assistance implementing these strategies, call the experts at Alliance IT. We are here to help Sarasota SMBs grow, innovate and thrive in the IT marketplace.