The internet has, without a doubt, revolutionized communication. From entertainment and marketing to news outlets and more, the internet has completely replaced the traditional modes of communication.

VoIP or Voice over Internet Protocol is often referred to as an internet-based telephone. It uses the internet to make phone calls instead of the traditional Public Switched Telephone Network, commonly known as PSTN.

VoIP is a combination of hardware and software that allows the users to make phone calls through their computers, mobile devices or other equipment developed exclusively for VoIP usage such as a desktop phone.

It increases mobility, productivity, and flexibility while decreasing the cost at the same time.

This feature of the internet is not just useful for individuals with relatives living overseas, but also for businesses, large and small.  It can be very beneficial for a small business to opt for VoIP instead of traditional phones, and if you are looking for a reason to get VoIP, we have compiled a few useful advantages below:

VoIP Saves Money

VoIP increases your saving by bringing down your phone expenses. A traditional telephone system is expensive is expensive when you compared to a modern VOIP system.

Making calls using VOIP is much cheaper than using the traditional PSTN phone lines and if making calls directly to another VOIP user, the call can be free.  And, it reduces travel and training costs because of its video calling features.

Location Independence

One of the best features of VoIP is the flexibility it provides for your work and increases mobility. No longer are you tied to your office location where your phone lines are located.  VOIP allows you and your employees to work from anywhere there is an internet connection.

Your employees can take their VOIP device with them and multiple offices work as if in one location, even dialing extension to extension. You can use VoIP on both your desktop phones and your computer systems, as well as your mobile devices.

For those businesses with field employees, VOIP allows their smart phone to be used as a mobile extension making calls that appear as coming from your business number, not their cell phone number.

 

Remote Access

One of the best features of VoIP is that it makes your work more flexible and increases mobility.

Your employees can take their adapters with them and use the services in an area where the internet is available. You can use VoIP on both your desktop phones and your computer systems, as well as your mobile devices.

User-Friendly

It’s easy to install as there is not a lot of wiring involved. You don’t need to be computer savvy to operate your VoIP system. Since there is not a lot of hardware, it’s also easier to maintain the data and troubleshoot problems.   In fact, one of the biggest advantages of VOIP is the ability to utilize hosted cloud based VOIP systems so there is no equipment to maintain.

A phone number can ring simultaneously from a different call on different computers, and therefore it decreases the number of times people needs to wait for your customer service.

It efficiently records and stores the communication data. Consequently, it’s much easier to track down who said what, or recall when and if a phone call took place.  Voice mail can be sent directly to your email so that you allows have access to and retrieval of messages.

Conferencing

VoIP is an innovative communication tool that increases efficiency and productivity. People in different places can come together as one through the conferencing feature. It can be a handy tool for meetings, as it can make online conferencing easy and effective, all at an affordable cost.

Just like many homeowners are saying bye-bye to landlines and hello to the internet, businesses of all sizes are following suit.  There are cost effective VOIP solutions for every business!!

With really fast service, easy to use functions, and low cost of installation and maintenance, VoIP is an excellent choice for any business. It doesn’t rely on traditional phone lines, and the voice is transferred as data on the internet.

All these features make up for excellent manageability, and reduced costs. Which is always a win/win for small businesses!