Today’s business environment makes it essential to be able to access a computer remotely – especially for people who need to work or access files while away from their primary PC. Whether it’s a business requirement or simply the need to retrieve files while on vacation, remote desktop tools are critical. For years, Microsoft’s Remote Desktop app has been the go-to solution for remote access on Windows devices.
However, with the release of Windows 11 and the October 2024 Update, the current app encountered some issues that affected its performance. These problems, which were particularly noticeable for users who had to rely on remote access regularly, made it clear that Microsoft needed to improve its remote connectivity solutions. Instead of fixing the app, Microsoft consolidated its offerings and introduced a new, unified tool.
In September 2024, Microsoft launched the Windows App, a tool designed to replace the Remote Desktop app. The goal was to provide a more streamlined and flexible way for users to connect remotely to their PC from any device. However, beginning May 27, 2025, the app will no longer be supported or available for download.
What You Need to Know
The Remote Desktop app has long been a staple for Windows users who need to access their computers remotely. Available as a free app from the Microsoft Store, it allowed users to connect to their PC from a remote location, making it easier for those who worked on-the-go or needed to troubleshoot problems on a remote machine. Additionally, it supported file transfers, which helped users move documents and files between their devices seamlessly.
The May 27th end date for the app is part of Microsoft’s strategy to phase out older remote desktop solutions in favor of the new Windows App. If you’re currently using the Remote Desktop app, it’s important to begin the migration process now to avoid any disruptions in your ability to access remote systems.
What is the Windows App?
The Windows App, which will effectively replace the Desktop App, is considered the next step in the evolution of remote desktop services provided by Microsoft. It is a one-stop solution for users who need to access Windows 365, Azure Virtual Desktop, and Microsoft Dev Box, as well as perform basic remote desktop tasks. The app replaces the previous Remote Desktop app and merges several different connectivity services into one cohesive platform.
The primary advantage of the Windows App is its versatility. Unlike the older Remote Desktop app, which was limited in its functionality and only provided access to specific types of remote sessions, the Windows App offers a more unified experience. It allows users to connect to various types of remote desktops, whether that’s their home PC, a work PC, or a virtual desktop in the cloud.
The Transition from Remote Desktop App to Windows App
Microsoft has been making significant strides in moving users over from the legacy app to the new Windows App. This transition is not without its complexities, and Microsoft has clarified that users need to take specific steps to ensure they don’t lose access to their systems.
For users relying heavily on Remote Desktop, this transition may require some preparation. Microsoft has outlined that users should continue using Remote Desktop Connection until the necessary features are integrated into the Windows App. If you use Remote Desktop Services, you should also continue with the RemoteApp and Desktop Connection until full support is available in the Windows App.
This shift to the Windows App may be a blessing for everyday PC users who simply need to remote into a faraway computer. While it may take time to adjust, the new app promises a more unified and reliable experience. The Windows App integrates all the connectivity features needed to access remote desktops, making it an appealing option for those who need a straightforward solution.
While the transition might present some challenges for users, particularly those who rely on older features, the Windows App promises to simplify the remote access experience and consolidate many tools into one platform. If you’re planning to continue using remote desktop services, now is the time to start transitioning to the new app to stay ahead of the curve.
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