Dependable wi-fi services are necessary for every company, regardless of size or industry. However, most businesses often do not consider the need to upgrade their wi-fi to offer improved service and customer experience unless there is an issue. Innovations in wi-fi technology have ramped up significantly over the last several years. SMBs can utilize this technology to create distinct business and guest portals, maximize the number of devices that can effortlessly access the internet, and collect client data.
By partnering with a managed service provider (MSP), SMBs can enjoy the benefits of having a technology professional on their team assisting with installing and maintaining internet services. This expertise can promote more organizational efficiency and grow customer and user satisfaction. These are worthy goals, so let’s look at how it all works.
Wi-fi Expertise Delivered by MSPs
With managed wi-fi services, small-to-medium-sized businesses are granted access to an experienced technology professional to help them roll out their new internet services, continuously monitor and manage the network, and evaluate coverage to guarantee the access and speeds that personnel and customers require. An MSP can assist in keeping wi-fi services within budget and provide clients with an optimal experience. A reputable MSP can also work with an SMB to configure internet technology with robust security coverage delivered through patch automation, network monitoring, and identifying cybersecurity gaps and vulnerabilities.
Improved wi-fi Capability
When companies work with managed wi-fi providers, the organization can more easily facilitate the implementation of enterprise-level internet that offers a long menu of capabilities they need. For example, a small-to-medium-sized business can create a separate access point for guests to access wi-fi without consuming the business bandwidth that is required by staff. When those users sign on to the guest internet portal, the business can request their data (such as email or business information).
This allows the host to collect contact information.
Many managed wi-fi service providers also give users access to a dashboard that monitors network status and provides real-time data for business decision-making.
Wi-fi Services and Features That Support Business
Every organization’s internet must support the practices and protocols that allow the business to run efficiently and beat their competition. No matter the sector, managed wi-fi can offer the competitive and customer service edge needed to provide premium service.
- Internet speeds are fast and reliable
- Businesses may leverage technology to support IoT devices, RFID tags, and all employee personal devices
- Managed wi-fi services enable high-quality video calls, real-time device collaboration, and inventory management.
In Conclusion
Sarasota SMBs shouldn’t have to settle for sub-par internet connectivity. We know that any individual outage or network glitch can result in massive issues – or significantly interrupt workflows within the business. By creating and implementing a managed wi-fi services solution, your company can maximize network reliability and support innovative features that aren’t supported on older versions of technology.
More recent internet technology also guarantees that the network will be secure and run smoothly. This technology may be out of reach for many businesses, but MSP services provide this access while supporting the organization and allowing your in-house team to focus on what they do best.
Alliance IT provides managed services expertise across many disciplines, whether cloud solutions, cybersecurity, business continuity, or communications. If you are looking to take your business to the next level in 2024, call Alliance IT for an initial appointment. Our team of IT professionals are committed to helping your business to grow and thrive, and to partner with you to ensure your access to emerging technologies.
