Due to the dizzying speed of tech innovation, the proliferation of cyber attacks, and an increasingly competitive marketplace, the business climate has become increasingly difficult to navigate.  As we head into 2024, we are presented with an excellent opportunity to review the value managed services represent in helping SMBs face these challenges. In particular, today we will discuss how your business can improve its efficiency and productivity while freeing up resources to manage day-to-day tasks.

Because of how rapidly the digital economy is growing, an organization’s IT infrastructure may experience ongoing issues with inadequate capacity for storage, insufficient endpoint security, and threats of ransom and malware attacks. These issues can overwhelm your IT staff, but managed services can help.

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A Brief Review of Managed Services

Managed service providers (MSPs) provide comprehensive outsourced solutions for IT departments. The solutions are designed to improve the operational efficiencies of clients, giving them the opportunity to effectively optimize their internal infrastructure while robustly protecting their systems and data. In short, when tedious or specialized tasks are outsourced to managed service professionals, your internal IT department can better address daily issues and work towards growth and efficiency.

How MSPs Can Improve Business Efficiency

  1. Managed Services May Reduce Expenses: MSPs provide organizations access to an entire bench of skilled IT professionals – eliminating the requirement for recruiting, onboarding and continually training in-house. While SMBs may struggle with the expense of maintaining a team of IT experts to fill every skill gap, a partnership with an MSP can cut their annual IT expenses by up to 25%.  (Source: Comptia)
  2. MSP Capabilities Strengthen Cybersecurity: The significant rise in cybercrime has made it essential for businesses to prioritize robust data protection. Sophisticated hackers are using ever-evolving methods – such as AI and machine learning – to infiltrate systems and networks, but managed services can help any business to integrate best practices to safeguard valuable data. MSPs utilize proactive monitoring to identify and eliminate potential threats quickly, preventing downtime that can cripple workplace efficiency.
  3. MSPs Can Help to Focus Your Business: MSPs take some of the more reactionary IT tasks off their clients’ plates. Instead of reacting to user technical issues or trying to swat down cyber threats, businesses can focus on their primary operations and strategic planning. When day-to-day IT maintenance is no longer an issue, companies can spend their time planning for business expansion, sharpening their competitive edge and improving efficiency in their department.
  4. Managed Services Providers Improve Scalability: Scalable IT infrastructure is integral to successfully addressing changing requirements in the marketplace. Scalability is one of the primary benefits of partnership with an MSP, because it allows for rapid and proactive adjustment of network bandwidth, processing power, and storage capacity as needed. MPSs give their clients the powerful ability to access the IT resources they require for growth without the need for significant capital or resource investment.
  5. MSPs Can Prevent Downtime: Major storms and other natural disasters are a reality in South Florida, while human error can occur at any time. Any of these scenarios may adversely impact business operations and destroy critical data. However, recovery planning and execution in the event of attack or disruption is one of the MSPs most important roles. By establishing redundant systems and creating recovery plans, a managed service provide can eliminate most downtime and maximize efficiency.
  6. Managed Services Can Provide 24/7 Technical Support: Managed services offer technical expertise that can be accessed around the clock, resolving technical issues efficiently and minimizing downtime. When users and administrators do not have to wait hours – or days – for a resolution, operations can resume more quickly.

Alliance IT offers a roster of experienced IT professionals dedicated to helping your Sarasota area business to grow and thrive in a competitive environment. Whatever your need, whatever gaps you need to fill – we become a part of your team and work side by side with you to achieve your goals. Call today to learn more or to set up an initial consultation to learn more about how Alliance IT can improve your business efficiency in the coming year.